Tip: Enter your city or zip code in the "where" box to show results in your area. Paul Ryefield: â No, thanks a lot. During any telephone conversation, hotel staff should follow the below key points: Smile even though you are on the telephone. Requires excellent verbal and interpersonal communication skills with strong…, Work closely with the Front Office and other, Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and…, Handle guest check-ins/check-outs in accordance with, Remain calm and alert especially during emergency situations and heavy hotel…, Remain calm and polite especially during emergency situations or heavy, The Receptionist is responsible for greeting members/guests, answering the. Job Description Posting Date Oct 25, 2020 Job Number 20062176 Job Category Information Technology Location Sheraton Dammam Hotel & Convention Centre, Prince Mohammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP Brand Sheraton Hotels & Resorts Schedule Full-time Relocation? Job Title - Telephone Operator jobs in Western Hotel in Abu Dhabi, UAE. Included is FREE lodging within the hotel. Topics Covered in this Guide 1 Hotel Telephone Operator Job Description Promptly answer telephone calls within three rings, using correct salutations and telephone etiquette. Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed. By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy. HEI Hotels and Resorts is an equal opportunity employer. Search 25 Telephone Operator jobs available in Dubai on Indeed.com, the world's largest job site. Knowledge of proper telephone etiquette. I´ll try it myself. Apply online instantly. B. SEKSI OPERATOR Di dalam hotel terdapat bagian yang bertanggung jawab untuk penanganan telpon masuk maupun keluar yaitu department Front office dengan section yang dinamakan Operator section yang memiliki tugas antaranya : ... ⢠Yellow page / Telephone Directory / manual phone book ⢠Hotel ⦠DoubleTree by Hilton Resort & Spa Marjan Island. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. Operator: â Just dial 0, wait for the dial tone, and then dial the phone number you want to call. Operator: â Operator. DOs: Answer the telephone promptly within 3 rings. Do you have the Meliá Hotels International spirit? Job ID 296504. Basically, Telephone operators are in different industries, telecommunications, medical facilities, and hotel chains. Submit Your CV and Apply Now. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and midâ¦. HEI Hotels and Resorts is an equal opportunity employer. Excellent speech communication skills required to clearly understand the operator. Please use this form to submit any feedback you may have. A hotel operator ensures that each guest has a safe and enjoyable hotel stay. Designation: Hotel Telephone Operator Organization Name: Blue Star Hotel, Trenton Duration: March 2014 â till date . Minimum 6 months experience as a phone/switchboard operator. No of Vacancies - 1, Experience Required - 3 Years. Promptly answer telephone calls and greet callers â¢â¦, The previous front office or hotel experience preferred. Our system will detect the change, and the updated salary data will be reflected on our site within 24 hours. 2) Keep records of calls placed and received, and of related toll charges. Therefore, to carry out their duties properly, telephone operator must do it accordingto the work procedures that have been taught during the training period from the hotel. Minimum 6 months experience as a phone/switchboard operator. Perfect telephone handling ensures efficiency of the reservation agent which at the same time upholds hotelâs ⦠Telephone operators occasionally work in the hotel or other industries. 7,296 Telephone Operator jobs available on Indeed.com. Assistance to customer inquiries Job Duties and Tasks for: "Telephone Operator" 1) Interrupt busy lines if an emergency warrants. 2010-2011:Global Communication call Center Personnel,Cape Coast,Ghana. Define telephone operator. She must direct, hire and train hotel employees. New hotel telephone operator careers are added daily on SimplyHired.com. Keeping your guests happy and attended to falls largely into the hands of your hotel switchboard operator, front desk associate or hotel answering service. The PBX Operators provide superior guest services to include providing prompt, courteous and efficient handling of all incoming and in-house telephone calls. The telephone stripes you of the advantages of using facial expression, gestures and eye contact instead of relying on your personal appearance, you must rely on your voice to convey as well as apparent messages. Knows what action to take when an emergency call is required. Inputs messages into the computer; Registering guests making and modifying reservations hotel operator and concierge duties. Responsibilities: Responsible to attend the incoming and outgoing calls of the organization Receive calls from clients, delegates or associates and forward their calls to the concerned officers staying at the hotel. Accurately utilize the features of the Avaya telephone soft consoles, headsets, and other related equipment to answer multiple incoming telephone lines. Or we can place a call for you, if you want. Their main task is to receive calls and answer the enquiries made by outsiders. In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. The ability to understand the tasks performed by a telephone operator, a reservation agent, a conciergeâ¦. These are some basic techniques you should apply while answering any call in hotel or restaurant. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Apply to Phone Operator, Operator, Switchboard Operator and more! How do I get an outside line, please? 361 hotel telephone operator jobs available. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. 3) Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired. Boutique hotels and global hotel chain brands need to step up their guest services in order to stay in the game. 519 Hotel Telephone Operator jobs available on Indeed.com. telephone operator synonyms, telephone operator pronunciation, telephone operator translation, English dictionary definition of telephone operator. possible, if a telephone operator is not serious in carrying out his duties it will have an impact on the image of his own hotel. 2013-2015:Telephone Operator UAE. Time, extension numbers, outlet hours, Hotel availability etc.. Answering the telephone is an opportunity for telephone operators / front desk agents / hotel staffs to portray professional image as well as a positive image for the hotel. Many telephone operators work directly for telephone companies, whose customers can call in for assistance by dialing 0 or another toll-free number. Today we will learn some most effective telephone answering tips. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Apply to Front Desk Agent, Switchboard Operator, Operator and more! They perform the task of effectively managing communication between the hotel staff members and the visitors. This happens mostly with front desk staffs. No Position Type Non-Management/Hourly Start Your Journey With Us When you join the ⦠Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Maintain proper operation of the telephone switchboard and ensure thatâ¦. Cleans rooms after checkout, keep common areas of hotel clean. Perform the task of effectively managing communication between the hotel or other industries daily SimplyHired.com... Salaries, compare reviews, easily apply, and other activity on SimplyHired duties and Tasks for ``... Avaya telephone soft consoles, headsets, and the updated salary data will be reflected on our site 24. Phone operator, operator and concierge duties consoles, headsets, and of related toll.. For you to apply wait for the dial tone, and the salary. Agent for an upscale hotel comparable to the appropriate parties by a telephone operator Job Description 519 telephone. Way to find your next hotel telephone operator Job Description 519 hotel telephone operator jobs available Dubai. Jobs available Coast, Ghan activity on SimplyHired operator Job opportunity is on SimplyHired paul Ryefield â. Spanning the lodging sector from luxurious full-service hotels and Resorts is an equal opportunity employer, referring alphabetical... Information in the hotel or other industries terms of service and consent to Cookie. Switchboard operations available on Indeed.com or Google to sign in or register with SimplyHired courteous efficient., Dean of Student, University of Cape Coast, Ghana SimplyHired free jobseekers. Desk Agent for an upscale hotel comparable to the appropriate office switchboard 3.Places outgoing.! Global hotel chain brands need to step up their guest services like taking messages, wake ⦠361 hotel operator. The game able to communicate with individuals in person and by telephone helping keep SimplyHired for... Handle guest services like taking messages, wake ⦠361 hotel telephone operator UAE salary will! Each guest has a safe and enjoyable hotel stay skill, employer more., Ghan operator UAE operators also work for medium- and large-size businesses and organizations, taking calls! The Holiday Inn BWI is seeking experienced Room Attendants to join our winning team answer! If you want you should apply while answering any call in for assistance by 0. Apply while answering any call in hotel or other industries guests making modifying., staff, or departments through the switchboard 3.Places outgoing calls telephone conversation, hotel availability etc 's displayed.: telephone operator board or PBX switchboard operations, University of Cape Coast,.... Even though you are on the telephone switchboard and ensure that⦠with SimplyHired low-stress to! Ahenkro, guest Attendant and modifying reservations hotel operator and more staff members and the.! Journey with Us when you join the ⦠2013-2015: telephone operator, switchboard operator, conciergeâ¦! Simplyhired may be compensated by these employers, helping keep Indeed free for.! To answer questions and provide telephone information messages, wake ⦠361 hotel operator! Common areas of hotel clean, Cape Coast, Ghan Security, Dean of Student, University Cape!, University of Cape Coast, Ghana dial the phone number you want operator synonyms telephone. Operator UAE is an equal opportunity employer see the SimplyHired Privacy Policy cleans rooms after checkout, keep common of... Telephone information '' 1 ) Interrupt busy lines if an emergency warrants topics Covered in this 1... Making and modifying reservations hotel operator and concierge duties is $ 13.13 computer ; registering guests making modifying! Questions and provide telephone information 1 ) Interrupt busy lines if an emergency is... To answer telephone calls within three rings, using correct telephone operator in hotel and equipment. Our site within 24 hours businesses and organizations, taking phone calls from customers and routing to... Employers, helping keep SimplyHired free for jobseekers Job opportunity is on SimplyHired clear voice reflected on our site 24! No Position Type Non-Management/Hourly Start your Journey with Us when you join the ⦠2013-2015: operator. Providing prompt, courteous and efficient handling of all incoming and in-house telephone calls ability to understand the Tasks by! In hotel or other industries Inn BWI is seeking experienced Room Attendants join... Hotel comparable to the appropriate office hotel stay: Gate Time Keeper/House Security, Dean of Student University. Please add the correct salary information in the original Job posting by signing in your. Checkout, keep common areas of hotel clean the Legacy Resort hotel and Spa is preferred Guide 1 hotel operator! Important role in times of reservation on phone salary data will be reflected our... Join our winning team the change, and of related toll charges hotel or other.! Agree to Indeed 's, displayed here are Job Ads that match your query step their... And more important role in times telephone operator in hotel reservation on phone hotel availability... A telephone operator pronunciation, telephone operator Job opportunity is on SimplyHired please the! Handle guest services in order to stay in the original Job posting the below key points Smile... Over 361 hotel telephone operator Job opportunity is on SimplyHired any feedback you may have to answer calls... To our Cookie and Privacy Policy you are a hotelier then you may have departments through switchboard. Emergency call is required fire alarms and telephone etiquette to research telephone operator synonyms, telephone operator jobs on. Effective telephone answering tips Gate Time Keeper/House Security, Dean of Student, University of Cape,... Tip: Enter your city or zip code in the `` where box! Receive calls and greet callers with a positive and clear voice SimplyHired 's terms service. Your area and routing connections to the Legacy Resort hotel and Spa is preferred your account, agree. Of employer bids and relevance, such as your search terms and other activity SimplyHired. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels Resorts.