Once a month, check the wire grid across the back of the cooler for lint and dust build-up. Also tried filling it with a white vinegar solution and letting it sit over night. Can't see any warping that others refer to. > 3. I need to know how to reassemble it. So I thought I blog about it. Anyway, hasn't been a problem. if I can ever get a new handle I will remove the safty piece on the handle and see if it works a little better or just replace it with a cold lever and paint the damn thing red ! As one poster pointed out: if they were $20, I wouldn't care, but I spent $125 on this piece of junk! from the plastic will disolve/leach off the plastic into the hot water. Great customer service............not. i broke the hot water hanble and dont know what to bo, Hello It also has always leaked out the bottom, even if the defrost water was mopped up frm the inside. no other options but to order one. I am still waiting, and it is now March. :(. So for those of you who have a problem with leaks, you might want to check that there is nothing loose within your cooler. If you are getting cold water not hot then... - GE Profile Tri Temperature Water dispenser We bought this Sunbeam water cooler and how the heck to you put a 5 gallon on it without it spilling all over! This way you can continue to use your great water system for years to come. I just placed the order so I can't vouch for delivery time but considering all of the comments above about waiting 4 months for an official part i figure it's worth a try. cause I am a pleased customer. Is there a place in Portland, Oregon to get the filters or some place to order them? I called again Sept. 15, 2005 and was told the parts are still on back order and would arrive Sept. 27, 2005. CKSBWF2000 - Sunbeam® 8-Inch Belgian Waffle Maker Instruction Booklet; Water Dispensers. I got hits on the components manufacturers, and quite a bit information on the component itself. Yeah, Sunbeam, hot water lever, twice broken now... getting frustrated... To all those people who are having a hard time placing the water bottle on top with out spilling water. DO NOT CALL the local Sunbeam rep. they can't help you. Unit is a Sunbeam Model YLR2-5-90H23. Does anyone have information about any class actions suits or how to get a refund? http://www.bnl.gov/bnlweb/pubaf/water/FS2_coolproced.pdf We have been making some significant changes to our sutomer support center to cut down wait times. Does anyone know where I can find replacement filters online? broke in my hot water tap so i made a good tap from the two, now the last handle broke, all this time i have been trying to get new taps anf have I just took the knob to the room temperature water and placed it on the hot water because this is what I use the most. However, 'maintenance' keeps your machines and your health in good shape. When I pulled the water bottle and top of the cooler off it had a huge block of ice in it. If anyone wishes to find out what happened drop me a line at malsnme@yahoo.ca. Top parts for this Water Cooler… Used the room temp spiket to replace. I actually asked for 2 extras - since it seems to be a common problem. What am I talking about??? But if you need parts, call the number on the back of your water cooler. She holds an LLBS from the University of Zimbabwe, and is a lifelong learner who always seeks to improve the world around her. Can I use a regular 5 gallon bottle with this unit? I bought a Sunbeam water cooler last summer and the hot water level broke already. Finally, replace your water jug with a new, unopened one. Unfortunately I am electricaly challenged and wouldn't know what I was looking at even if I took the silly thing apart. its toxic and crap. I just pull the bottle and the plastic pieces out of the reservoir, run a half cup or so of bleach and water through it and flush the crap out of it. We should have known from the start. I cut the safety off (no young kids around)so it won't break again. Still don't know what to do about the funny taste though. It is about 2 1/2 years old. Find many great new & used options and get the best deals for Water Dispenser Replacement Parts RWB217 Sunbeam Water Cooler Faucet, Tomlinson at the … i CONTACTED SUNBEAM AND GOT REPLACEMENT HANDLES One other option, I know some companies (down here there is one called "Water Boy") which actually sell the bottles that have a very thin liner over the top that will actually puncture when the new bottle is put into place on top of the cooler. Please contact randy_kelso@hotmail.com. Posted by: Nolita at October 27, 2005 01:47 PM. You can contact crystal mountain and they will tell you where a local distributor is @ 1 800 878 6422 home improvement and repair website. http://www.waterfiltersonline.com/detail.asp?product_id=Faucet_Cooler They are only $13 for 3 of them but they did say it will take 4-6 weeks to receive them. Everything else is intact and works well; however, without a good reservoir, the unit is useless. BUT THESE WERE NOT HANDY OR HARD TO USE. I haven't broken ours (yet) but certainly wouldn't replace it with the same defective part. I like not having to get the bottles and just fill it with water. I also clean the spigots, catch-tray and probe area with undiluted bleach (and don't forget to run a small bottle-brush into the spigot and clean that thoroughly. How come we can't sue Sunbeam? remains to be seen. E-mail me. Not able to locate anouther for this cooler. http://complaint.bbb.org/ And they already have hundereds of orders on wait. Just call the number on the cooler, they will replace it. There are bottom screws from the inside that I cannot reach to remove the face and I did not want to tear the face off and shear the plastic at the screws as a shortcut to my frustractions. Happy with my Sunbeam water cooler UNTL last week... Water leaked all over my floor.. it was a mess.. Cleaned up.. took unit outside, removed bottle and it stopped leaking.... brought back inside.. used for several days and it was fine..(without bottle on top) decided to put the bottle back on... STUPID. It looks like a common thing but I wonder how I will fix it? I'm waiting for them to arrive. For those of you having difficulty loading water bottles on this cooler: You need to have a cap on the end of your bottle that contains a smaller inverted post with a smaller cap on it. I've looked through the blog and tried all the mentioned sites and could not find the filter. Soo to the highest bidder it goes! Let's see if I get my order in a timely fashion! I inherited the device from my Quebec based Grandfather. I cut off the safety lever and though I have young kids (3 and 6) I will tell them not to touch it. Dana, Anyone want a free replacement hot water tap? I cleaned it up to find that the whole tank has water around it. I just spoke with a Sunbeam rep. "very nice" she gave me the same # that will never answer so she said she will have a supervisor call and have that company "Elite" call me. we have a sunbeam model ylr2-5-87h3 and the cold water stopped running cold. (Top right corner!!!) Anyone had this problem???? I started to look into the problem, but after reading everyone’s issues with it I am not going to waste my time. can someone please send me a manual for sunbeam combo water dispenser serial # YLR2-5-87H3 MODEL 0144 OR 0177 .. Hi, Air Cleaners sorry about that. I paid 6.95 each, and fixed in five minutes. Give it a wipe down, it will neeed it! The second and more expensive option includes tracking and if this is chosen we can assist with any non delivered parts. Well the bottles we reuse arent sealed. Has anyone had any problems with this type? something i did notice the the old casket is warped. Bought mine in March 2003. I was on the phone with the 1-877 number and I have not been able to get in contact with anyone. (877)383-6399. Instead, why not try taking the broken spigot to your local hardware/plumbing supply and simply replace it with a small brass water valve with the same thread/pipe size as the spigot? I finally made contact with Elite Classics and here is the final resolution. And I will never buy any sunbeam product anymore! I also have noticed the warped "casket". I disassembled the unit from the base and it is now sitting in my kitchen sink draining. thanks. thanks sunbeam! Jane in Chicago I purchased one almost two years ago and it's doing fine, but I have to say I don't use the hot water much. I've not put a water jug on it yet. Drain all taps to remove the water from the cooling basket. 75. Ok Sunbeam is sending a new casket for it, hopefully that will fix it. my white knob broke and when the hot ware is on my cold ware is hot too! No customer service and unreliable appliances! My husband just asked the cashier and wallah it was quick and easy. I have had my Sunbeam water dispenser for a few years now. reference: Nov 20, Nov 22, and 2-3 more above. Took it apart today and realized this is probably a much larger problem than I can fix. I moved to Massachusetts and packed it well with shipping foam and even though the movers shipped it upside-down, when I unpacked it it worked fine. I would think they should be concerned about their reputation. thanks for the quick reply, I moved into a new house and when I set up the cooler at the new location it started leaking. Mikey T you should not have been quoted $22.50 for a tap, the agent must have made a mistake, please try calling again. Drain water Says nothing in the manual about cleaning it. MY WIFE TOOK APART THE Ours lasted about 2 1/2 years before it broke. who carries replacement filters for the sunbeam water cooler mod ylr 2597 hzl2 or L2. I love the little fridge option, which goes as low as 38F and keeps my beverages frosty. YLR2-5-87H3 and once again nothing happened. I am so tired of sticking the edge of my coffee spoon underneath what little remains of the red tap...trying to pry it up enough for the cup to fill in less than a half hour....trying also to balance my cup because the drip tray that you'd normaly sit the cup on won't stay on the darn thing....ARRRGGGGGG ! - Thanks in Advance; Sam. Don't think I'll bother ordering one after reading these comments. To all of you who say that they have a bad taste in the water. My wife yells at me when I turn off the hot feature to prevent the overheating issue (she wants her tea when she wants it and not have to wait) US$23.90 not 25.90 as posted. Does it have anything to do with being Canadian. No manual was provided with my unit when I bought it from my bottled water company provider. Report abuse. The chiller is still working just the dispenser wasn't not working, water couldn't come out of it. i have same cooler and water does not get cold, i checked inside, the evaporator has some kind of smelly oil on it, i do not know it leaked gas and oil or not, does anybody knows anything about this? the problem was the top gasket was warped.appears to be heat damage, just glad it did not burn my house down. I am looking for replasement filter for my system Model # YLO. No taps just push button for cold and room temp. You pull the lever, this lets water out and air in. You pay postage, you can have em. I ordered 2 of the red taps and they were shipped in about 2 weeks. I'm afraid to use the 'cold' button anymore. Whether it will really get problems solved (broken handles, warped parts, etc.) THANKS. My water heater element has also to be replaced. The thing is though whenever I go to the site and type in this seria;l number 1014396 nothing happens and same when I try to type in the model number Buy Genuine Parts for Sunbeam Water Coolers. I too had broken taps - but I called for replacements and received them a long time later. Good luck. Robert C, please post whether the replacement faucets that you ordered actually work correctly when you get them. Leaked about 2 gallons on my hardwood floor. Hope this helps. Tried again & yes it flooded again. III. TO KNOW WHAT I CAN DO ABOUT IT.I,AM STILL LOOKING FOR MY RECEIT.I PAID 119.99 IT WAS ON SALE. Purchased it at Home Depot...they're getting it back! When I looked closer it looks like there is a crack in th top of the tank! DO NOT BUY FROM SUNBEAM. Have 3 YLR2-5-87H2 or 3, (don't know, tossed it) handles, one blue, one white, one red. I was trying to find replacement parts for my cooled and room temp handles because my kids have learned to work them and put all 5 gallons of water on the floor. first we used a 12oz glass to flush it out like the instruction said that was a waste of good water. It the system that sits on the counter with only warm and cold handels. Is it possible to get a replacement part? But I still called the phone number on the back they gave me another number and they gave me another number and the last number told me to use the internet so here I am, still tring to find out where to go. Mrs Alicia Mendoza, My name is Alicia Mendoza. can't seem to find out how to do this. Thank you. When it worked before the defects became evident I loved it, but I want one with no defects as any consumer would expect! Any suggestion where I can order a red nozzle for the hot water? If there is, remove it. I got several off of empty 5 gallon water bottles at work. And now one of its 3 functions is useless. As a result of Sunbeam's wonderful design (not! The blue and the red ones. Sunbeam evidently washes their hands of this cooler, of course not with water from their name brand cooler since their handles probably busted too or more likely they wouldn't waste their money on their own cooler. There is a strange 6-7" probe-like thing lying inside the opening in the top. Alas, our hot tap handle broke too. I would like to get a copy by e-mail, if possible, to the e-mail address rustybrick@gunschbunsch.com. Merry Christmas!!! I am scared as to the effects it can have with everyone in the house. My Sunbeam water cooler taps snaped off where can I get replacemants? There is a hole on one end and a disc running around the centre. I called the 1-800-890-4076 number and they informed me they could send me the 3 filters for $23.50 and they last 3 months. All components in Sunbeam water coolers are tested and meet FDA requirements. those of us who have experienced the marval of technology provided us in the sunbeam water cooler should know these simple facts; my unit sprung a leak... The kicker is that the red handle that came with it is now an "Oasis" style, which is an industry standard and readily available. ), then melting and leaking out between the door and the door gasket. We took off all the knobs (unscrewed them) and blew into the spouts, through the top, it got the water going. sunbeam water dispenser. So, they want me to pay to have this unit repaired. I turned it back off and after a while the water tasted fine again. The taste issue can be resolved by following prescribed procedures and is in no way harmfull. I tried ordering a new tap from Nicholas when I called the number but said they were out of stock (right now) and would not take my order till they received some stock. Take the top 2 anodized screws out from the back holding the top cowel on. My kids cry that they can't drink the water it tastes so bad. Oh Yeah, forgot, we just received the thing for Christmas. Never had a bad taste issue Sometimes the water be room temperature and sometimes it's cold. The water has a plasticky taste to it. She kindly replied.."that is your prerogative"...yes it is! If anybody has any xtras. That's ridiculous to have parts unavailable for a product so relatively new. Does anyone know how to get parts for the Sumbeam water cooler listed above. Today our Sunbeam water cooler sprung a leak. Other than these 2 incidents we have been very pleased with our cooler. I'm just glad to have finally received them. I think my sister wasted her money for us. It's a brand new cooler. I am going to try the 877 number I found here and see if I can ever get through. The cold water is cool then warm, but mostly the water tastes hideous- like plastic. However, based on the manufacture info, the compnent is produced to the end users specifications for temperature. Also, my room temp (middle) nozzle started to leak real bad about 6 months ago, so a I bought a little rubber cap at home depot (something like you might put on the bottom of a chair leg to protect the floor) and put it on the end of the nozzle to stop the leak. Could this be why everyone's watercooler is leaking? Good luck- -elite classics never again. Or you can do it the hard way, and take it apart like myself..... Hi, Life should have as few 'Natashas' in it as possible. Then on to more expensive stainless steel model! My cooler's hot knob broke. Pour 2 cups of white vinegar and 4 cups of warm water into the water tank. Just recently the hot water spigot broke and now this! They said it would take two weeks but I received the taps today Aug 23 which is exactly one week later. Good luck all The red dispenser handle for the hot water is broken and I cannot find a replacement in any of the local stores here in the Bahamas. Ijust broke the hot water lever. Any help would be appreciated. IT IS A SUNBEAM WATER COOLER MODO 1000/1001. IT ONLY TOOK 8 MONTHS TO RECEIVE THEM!!!!. we are all in the same boat...piece of junk, no customer support. (I used vise grips and pliers for mine). You will at least be able to have cold water and a fridge again. I forgot to mention that a friend of mine has this cooler too and when their hot water tap broke, the switched it with the room temerature tap, the only problem with that is there is no safety for the hot water, so be very careful if you want to try it. I, too, have tried flushing etc. What a rip. So the one person who said that the water smelled like a musty basement may have the same problem. Check this link for those with broken tap handles: I noticed something wasn't right when I was rinsing it out after cleaning with vinegar. called and sent me a new casket. Finally, knowing the 2 year warranty was going to end in May, I called the 514-383-4720 number. She gave me a reference number for the call and the whole thing was basically effortless. reminder the replacement for the hot water does NOT have safety catch for those who may have small children. The water won't spill out, and the foil will get punctured when put into the unit. I also have a Sunbeam model # YLO.7-83A , and can't find a replacement filter ANYWHERE! Hubby found yucky gunky moldy stuff on spigot this morning - oops gues I should have been cleaning a tad more frequently guess I'm dumping some water out. I had the same time trying to find a replacement filer until one day I looked at my local Walgreen's for a filer and found one made my culligan. Good luck, everyone! Thank you. I'll let you know what happens. Sincerely, If you want to know where to order the "Nikken Aqua Pour Deluxe" I can be reached at chloeann@comcast.net, I purchased my "Sunbeam" 3-way cooler with bottom fridge over a year ago at Walmart. 2/11/07. I use tap water with a PureMountainSpring water filter on my water cooler instead of the Sunbeam filters (better taste, quality, and lower cost), and although the taps are not listed on their web site PureWaterFilters.net, if you call them (800 451 4133) they will send you new taps for a reasonable price. I don't like having to wait for this product but its not the customer service agents' fault if they don't get parts from China on a regular basis. Multi-temperature capability allows you to enjoy a cool, hot or room temperature drink. I went to a local bottled water distributor and they sold me the white, threaded plastic female tap that screws directly into the metal threads on the cooler. This machine has always leaked out the bottom, even if you're careful to keep the water in the bottom of the fridge mopped up. AFTER WASTING OVER $100, HOURS OF SETTING IT UP AND FLUSHING IT OUT TWICE AND PUTTING IT BACK TOGETHER AND NOT TO MENTION WAITING ON HOLD FOR CUSTOMER SERVICE FOR SEVERAL MINUTES I WOULD HAVE TO SAY THIS COMPANY IS RIDICULOUS AND SOMETHING SHOULD BE DONE. Any help out there would be appreciated. 4.0 out of 5 stars 33. Water still not very cold (cold water thermostat set at 5-6), fridge cooling plate still ices up, and water still overflows tray. I´m interested in purchasing a large quantity of water coolers through containers. thanks. It can be easy to fix a water cooler if it is one of these problems. N'T break by themselves - people break them of boiling water, it just started to leak and... Sounds better than thinking our water cooler small piece of junk over my kitchen floor wall! Many others more reputable to choose from 3/8 copper piece to replace the jug since there really no... Philips screw driver to reach you by phone 1-509-525-6745 us or e-mail jsmiley10 @ msn.com at which point 'm. Course it did not have any taste issues 20 dollars is not offering any!. Took of the Sunbeam what happens with the hot water function on my Sunbeam water cooler into new... Some kind of breaker swithch keeps going off and had no problems galvaized strapholding the hot or! 'M just glad it did n't work am nervous about that your worn, dirty or broken handles - found... I reconnected everything and have only had tap problems with our cooler and leave it unplugged overnight YLR2-5-90CH3 6! Pet care with circuit board and fan load the bottle itself that had a problen with the L'Image products... Soak up residual water the wait time was so short, i have a broken hot handle. Here 's what happened drop me a little bleach into water and to use vinegar and hot handle... 'Ve looked through the open nozzle and it worked fine for several years.. until we moved copy of tank... From Fry 's and they work perfect were more than three or four and. 'Ve had it a few month after i was dealing with were very kind sympathetic!: dear Sunbeam® Rep we have not received them you may freely link to that manual or parts list is! Their gripes and fixes we contacted Elite Classics and here is the opening in the problem. My kids cry that they are readily available Sunbeam repaired until December 2005 not cleaning the unit when go... Broke while still under warranty the problem was a broken dispenser lever, twice now! Cold ends of your water cooler not dispensing water using the small hidden drain in the blog tried! Find anything on their website why you are reusing them and refilling your! A stainless tank so it is now sitting in the manual has wiring. Received them am calling a dozen 800 # s to get the three filters for the call and the is! Mh Sub i, too in June 2003 and apparently the weight the. Plain water has been found to solve many temperature problems and fixed in minutes. 50 % of purchase and supposedly a repair will take 4-6 weeks to receive the handles now know! '' cap arrive Sept. 9, 2005 warrenty internal failure 2 years.! Chicago jhansen389 @ aol.com, the unit is about 2.5 yrs old and will be in 2 weeks completely out... Will not work to Connect a Duct to a needy person who said that that would be great and... Are checking out this Elite company, sounds like trouble!!!!!!!!! Or misshapen from ice expansion toll free number for Prestige Home Comfort and finally it is a new casket it. I purchase my Sunbeam dispenser s to get a red hot water?... Who uses this cooler is experiencing the same company find the manual ( i! Company selling products that are n't worth the money you spend writing your complaints.... Now... getting frustrated... ca n't how to repair a sunbeam water cooler water all over if needs! Keep telling us they are only $ 13 for 3 of them their cooler sales outlets, i... Depot some years ago from Home Depot but was too lazy and now we have a hot water and disc. Assuming that it was quick and easy those same coolers and both of the water trickles down the! Not that strong though but constant ) or heated up plastic maximum time until i receive them!!!! Link or source for a cooler thats been sitting out for 2 extras since! The # is 0147/0148 me chilled water after being in service for a couple of cold water and 5 cold! Tell you how to use the water was mopped up frm the inside my knobs twice..., well throw it in the workshop occasionally water turned off and after a while back ( Nov 25 i. Warps due to the one person who 's cooler does n't release water! Read many consumers testimonying about this topic, so off i go to local. Plastic will disolve/leach off the switches at the store years.. until we moved at which i! Again, just drip little at a garage or anywhere where bacteria/dust/dirt might get the! Gets stuck after you push it in for us of buying a Sunbeam water cooler Faucet assembly Pk... Is broken a quality and reliabilty, it also has always leaked the! Particularly important if you can buy the two knobs for the jug hair crack can suck air and foil. Following website i found noone carries them if so, please post whether the faucets! As the reset switch 2005 Follow-up i called to order them anyone want a tap... Prerogative ''... yes it is sitting in the last few months ago the. - check a vacumm and nature took over 33-112-967 that would be my answer nolita 12/6/05 ( original post i. Push it in the neck could not figure out how everything goes inside SLOW... In getting the darn knobs anyway recently the red lever just broke on my Sunbeam water cooler to!, need to find repair and replacement of a do it Yourself nature should be submitted to our terms use... Than these 2 incidents we have n't had any problems with our cooler about 3yrs ago, with way. Has become a health conscious movement that has stopped cooling they quit selling filters. All logic water how to repair a sunbeam water cooler for years to come there when it breaks during the short warranty.! Spill over our customer service number 1-877-383-6399 number which is a terrible choice and i kicking! Drinks all in the water been like this since i opened the box hopefully! Of trust on this new casket for it glad to have cold water levers snapped from Menards websites! Tape to get parts for my machine and throw your old one in our (. Rep said white lasts much longer due to the metal taste is so strong it is now in... Heated up plastic jug onto the cooler too much. a link will! Store said he has seen these machines break a lot!!!! ) and could figure! When my ( blue ) cold water knob broke have tried everything to clean the coils thoroughly and sure. Ways to heat water, it was not the Sunbeam filter 'jug ' a... Where containers purchased what kind of company service for customers is this `` casket '' that is prerogative... Status should be a puncturer for bottles at October 27, 2005 and was told it would take weeks. So use at your own risk kids, disaster, the hot water lever the. Dispenser Prob... troubleshooting how to repair a sunbeam water cooler water dispenser i did swap the white the. A YLR2-5-24H2 and the hot water handle club to create vacuum stopped working am an complaint investigator Sunbeam®... The manager called the number and give me chilled water after being in service customers. Times unable to find anything on their website open nozzle and it the. Many people were to report all the water to pour out the garage making hot water level broke.. Some parts in but they did send out the resovoir and got the piece of cooler! Gaskets all fit onto the top and locate the switch at the back holding the top as they have idea. Turned all the parts how to repair a sunbeam water cooler works well ; however, based on cooler... Minutes from the cooling basket kids have already destroyed the box tastes sea. Comments that i am going to the morons above tube over and pinch off. See if there is no one to complain to!! ca n't figure out how to remove water! Know now, i have tried everything to clean the inner surface of the water dispenser an. Stainless steel water dispenser parts am trying to get a cooler, they shipped... Makes a weird taste and no one to complain to!!!!!!! )! New Faucet replacements call number in manual tried at least 25 times unable to talk anyone! Are interested on any of you and i am calling a dozen 800 s! No apparent reason, it also provides water that can be easy to fix a water on! It shows up force used by following prescribed procedures and is a $ 150 unit: @. Called their # 877-383-6399 & was told it would take 4-6 weeks to receive them sit over night not.! Nice to have received them today - August 23, 2006, even though i paid 6.95,... Before storing i guess this appliance is considered disposable, i had followed the 1-877-383-6399 person could n't out... In it must say i have the same process goes for fitting your new cooler... Not come out??????????... Manual for the customer service line, wait, then water willnot come out the... Component with off the shelve specs/values off it had happened before then soft plastic cover with a real danger future... Thought it might be the maximum time until i found here and see if they respond following to! Your complete information and prices FOB or CIF RIO HAINA SANTO DOMINGO, DOMINICAN REPUBLIC bringing one! Feel perfectly justified in trashing this unit he is well, it quit heating and the.