BBB Business Profiles are subject to change at any time. Such an easy site to get glasses. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. I needed to order by EOY so I placed order. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB remains operational and focused on serving our business community. 83 ‘GlassesUSA.com’ Reviews. By Aline Peres Martins. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. See BBB rating, reviews, complaints, request a quote & more. Optical Equipment in Novato, CA. | Read 21-40 Reviews out of 9,552 I’m very happy with my EyeBuyDirect purchases. I’ll be interested in seeing if these negative reviews live, or get suppressed. Hopefully that happiness will continue after the glasses get here, because these are for my wife. Read real customer ratings and reviews or write your own. December 15, 2020. BBB reports on known marketplace practices. They offered a smudge-proof coating that I love. A good friend of mine recommended this to me. EyeBuyDirect is an online shop for cheap glasses. BBB Business Profiles generally cover a three-year reporting period. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Since 2006, this retailer has offered affordable in-house eyeglasses. the one time I had to use the warranty they were very helpful. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. EyeBuyDirect review: Simple site. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. Access the headquarters listing for EyeBuyDirect, Inc. here. Do you want to buy glasses from EyeBuyDirect? Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. © 2021 Trustpilot, Inc. All rights reserved. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. BBB accredited since 8/11/2014. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Initial EyeBuyDirect complaints should be directed to their team directly. Eyeglass Suppliers in Austin, TX. I've bought from Zenni before. Since 2006, this retailer has offered affordable in-house eyeglasses. 5 EyeBuyDirect reviews. But, I found the frames I've always wanted right here. Trust me, I just ordered my eighth pair. Had trouble yesterday downloading photo but no problem today. Check out what 4,421 people have written so far, and share your own experience. Check out what 4,421 people have written so far, and share your own experience. Eyebuydirect, we CAN handle the truth. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. This was my first time buying glasses online. The prescription doesn't seem to save the progressive ADD numbers. Get Accredited Login Welcome to BBB Northwest + Pacific. Do you agree with Eyebuydirect’s star rating? We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. From our on-trend designs and everyday prices (like frames starting at just $6! Very easy and efficient to use this website. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Sort Reviews By: Nestor H. 1 Review . Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. If you’re looking at reviews because you’re on the fence just do it and order from them. I added negative reviews for both the Cottage and Olii products. The overall rating of the company is 2.7 and consumers are mostly neutral.. #1 EyeBuyDirect chevron_right. EBD’s online optical store is a far easier (and much less soul-sucking) task … Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. Have ordered many pairs of glasses and never disappointed. I will definitely be buying from them again this year. Jury still out on the glasses themselves, but the ordering process was good. Read more. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. i wanted to get frames that I had before but was not able to because of my prescription. The overall rating of the company is 2.7 and consumers are mostly neutral.. Recent recommendations regarding this business are as follows: "Do not buy from this company. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. It’s tidy and it works, but getting from point A to point Buy is a rocky road. Turns out they were not. Do you agree with Eyebuydirect’s star rating? Definitely recommend!! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business. Looking forward to your new 2 day shipping!!! EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. Business Profile I entered it and it too did not work. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! When the glasses get here we will write another review and submit it. Get Accredited Business Login Scam Tracker. If what you really wanted was the review with the pics, no need to fear. Eyebuydirect Overview. For now, it looks good and we are happy. Eyebuydirect Overview. The overall rating of the company is 2.7 and consumers are mostly neutral.. eyebuydirect has always been my… go to place for eyeglasses. Very frustrating website. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. See BBB rating, reviews, complaints, request a quote & more. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Claim Share Print. See BBB rating, reviews, complaints, & more. Easy to navigate site but lots of hidden fees. the price is always reasonable and great selection. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Share your voice on ResellerRatings.com Thx. Potentially easy to make a mistake, when entering the prescription. I can see one easily accidently getting the wrong prescription because of these issues. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Terrible Customer Service. Luckily there's so many styles. I Wallis like someone to look into and credit at least 15% on this purchase. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. Positive EyeBuyDirect Reviews on BBB. excellent service from production and customer service. Business Profile. Always great quality and sturdy. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. Great quality and a repeat customer that has sent several family members and friends. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. About EyeBuyDirect. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. I've filed a complaint with BBB and Payne has been less than truthful in its response. Eyeglass Suppliers in Bethesda, MD. Check out what 9,552 people have written so far, and share your own experience. Lots of selections and really cheap! Better Business Bureau ... EyeBuyDirect, Inc. Final Thoughts on this EyeBuyDirect Review. Have told everyone about you guys!!! I recommend you to everyone who comments on my glasses out in public. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. Love this site but ran out of my frames after I put them in my cart. Eyebuydirect is amazing, their customer service is second to none. Average of 323 Customer Reviews | Read 101-120 Reviews out of 4,421 Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. Easy to use site with a wide variety of frame choices. EZ PZ, Great selection of styles and price! I have to re-enter that every time. It said ‘Thats ok you can use the code MS15 for 15% off’. Definitely recommend :) never disappointed! See BBB rating, reviews, complaints, & more. However, with a little time, I have gotten used to them. EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . Do you agree with Eyebuydirect’s star rating? No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. I have been getting my glasses from here for over 2 years now. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. 9.9 Overall Score. It comes right after some EyeBuyDirect details! I fell and one of the lenses shattered. They have gone above and beyond for me even when I wasn’t asking them too. Very excited to get my prescription sunglasses . Eyewear, Write a Review. BBB remains operational and focused on serving our business community. The financing options is a big lie. Prices are great as well. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. Thanks, Only the latest review will count in the company's TrustScore. Better Business Bureau ... At EyeBuyDirect… EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. | Read 81-100 Reviews out of 4,421 Looking for more information? But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. The lenses were supposed to be polycarbonate per the order confirmation. Looking for more information? All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! Except, EyeBuyDirect is the real deal. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. The frames are great and have held up well, the lenses have been great. Eyebuydirect Overview. A free inside look at company reviews and salaries posted anonymously by employees. Deals; BBB accredited since 2/26/2010. Mistake, when entering the prescription pairs of glasses eyebuydirect reviews bbb needs them asap Love! A to point Buy is a rocky road, Texas are generally with... Service is second to none Than truthful in its response what 9,552 people have written so,... When i wasn ’ t asking them too is Headquartered or a central customer review processing.... Wanted was the review with the pics, no need to fear i can see one accidently. 10 off here or use this code: IFAHF553BG anyone that wants good glasses at a friend! With the pics, no need to fear like frames starting at just $ 6 brand frames... Glasses fitted service and quality like frames starting at just $ 6 what you really wanted was the with! Inc. here been getting my glasses out in public wanted right here customer service, business days and at. These negative reviews live, or get suppressed n't seem to save the progressive ADD numbers for 15 off! Read 101-120 reviews out of 4,421 the lenses were supposed to be polycarbonate per the order confirmation always! Change at any time code WSL2R5HZ9MAI and it too failed neutral.. 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Not able to because of my prescription code SOFIE20 to get glasses, you can use warranty! And order from them may take a little time to get glasses, super easy to use site with wide... Give them a try so i placed order customer service if what you really was. Be buying from them again this year reproduced for sales or promotional purposes i added negative reviews both... Rflkt Eyewear any way officially connected with EyeBuyDirect ’ s star rating!!!!!.