PayPal / eBay Australia Retained Law Firm: Gadens Lawyers Sydney Pty Limited (ABN 100 963 308), Level 16 Skygarden Bldg., 77 Castlereagh Street, Sydney NSW 2000 DX 364 Sydney, Australia . Have you changed the timeframe in your Purchase History from 60 days to 2017? You can forward the email to spoof@ebay.com to find out if it is from ebay. I just hade great eBay Customer Support- here's the time frame! ‎09-24-2018 Click the Help article you think will answer your question. If you email, it may take them a while to answer you and they have a habit of not answering the question you actually ask. It also protects the seller from bad feedback when it refers to the high costs and slow delivery of items. My phone rang. customerhelp_au@ebay.com . Visit eBay, Australia's online marketplace for cars, clothing, electronics, digital cameras, sports, DVDs, toys and more. Beiträge: 31.028. eBay-Kundenservice 559345904122 54c7d552-c471-49d2-ba0a-08ac925ff2df:176b4a14e63 19997 Sorry for the delay in getting back to you. Wechseln Sie zu Einstellungen. For general issues and inquiries, please contact our Customer Support Team. Partner, Gadens Lawyers, Sydney Office, eBay/PayPal retained attorney, John Dalzell, jdalzell@nsw.gadens.com.au (Primary Contact eBay/PayPal issues) NOTE: Even … Phones are not everyone's preferred method for addressing customer-service issues, though, so here are a few others. Senior Member. You cant email them, because they dont want anyone contacting them. Visit Business Insider's homepage for more stories, under the "Help & Contact" section of the site, Samsung Galaxy S10 (From $859.99 at Walmart), Apple Macbook Pro (From $1,299.00 at Apple), Lenovo IdeaPad 130 (From $469.99 at Walmart), How to get a refund on eBay using the company's Money Back Guarantee, How to return an item on eBay if it's defective or damaged, and meets the site's requirements, 'How long does a buyer have to pay on eBay? But it is strange there isn't any other text. Here's how to update your phone number in My eBay: I trust that this information will help you and I wish you all the best in your future transaction. Rufen Sie uns gleich an. Anyway, my question pertains to what seems to be relatively recent changes to the Global Shipping Program. Aktuelle News aus Politik, Sport, Unterhaltung, Wirtschaft & Finanzen | Ratgeber Leben, Gesundheit und Heim & Garten | E-Mail und Shopping bei t-online.de. But I suppose tricking members into answering questions for them for free is better for their bottom line. 8. Government Relations Contacts. Join In. The one really disappointing thing is that the 25th of this month will mark a year to the day since the eBay Community Manager last logged in to these boards. Shop by department, purchase cars, fashion apparel, collectibles, sporting goods, cameras, baby items, and everything else on eBay, the world's online marketplace If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help. The only people who benefit from the GSP are the sellers as the service offers full insurance, tracking and seller protection. After all this time it is unlikely that you will get any help from the seller so I would open a dispute in paypal and get a refund. D'autres articles qui pourraient vous intéresser. Customer Number 866-540-3229 - by the Numbers. eBay for Business Podcast. I've looked into your account and I see that the registration address you have in your eBay account is still inUSA and not AU. 07:39 PM. Hi everyone, I hope this is relevant, I have been receiving emails over the last few days re tracking a parcel #CS279003594DE. Beantwortet. ‎09-24-2018 Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. When you tried to list your item are you sure you were on the Au site? 3 min article; Tracking your item. I'd have thought a forum provided by Ebay would make more sense if it were monitored by Ebay staff. As some has mentioned, they want to take your money, but when there is a problem, they are nowhere to be found. Einfach. Check out our sitemap to get an overview of each section. These pages listed below give information about the brands' products and legal positions. Do you have a problem that the experienced buyers and sellers here can help you with? 7:00 AM to 11:00 PM (Australian Eastern Time, 7 days a weekAgents are available to chat with you from 7:00 AM to 11:00 PM (Australian Eastern Time, 7 days a week. 0 Hilfreich karafatz Angebote anschauen. 02:57 PM. 03:15 AM. 4. Have you got a credit or Vsa/Mastercased card on file wth ebay? on Generally the people on the boards have better knowledge than an Ebay "rep" so it's much easier/better. geba4444 View Listings. on eBay.com.au is the top retail site in Australia and fifth most visited site overall, sliding into the charts a couple of places higher than wikipedia.com and news.com.au. How you contact a seller on eBay depends on whether you've already bought an item from them or not. 1800 322 928 or email abuse to. ': A buyer has 2 days in most cases — here's what you need to know, How to track an eBay order if the seller has provided tracking information, or contact the seller for updates, How to link a PayPal account to your eBay account to make buying and selling easier and more secure, Voici les choses importantes à savoir sur Marketplace, le concurrent d'eBay lancé par Facebook, Google, Amazon et eBay ont discrètement supprimé leurs applis Apple Watch, La maison-mère de Leboncoin rachète des activités d'eBay pour près de 9,2 Mds$, eBay investit 500 M$ dans le géant indien du e-commerce Flipkart et lui cède sa filiale indienne, Un exemplaire rare du tout premier 'Super Mario' s'est vendu 30.000$ sur eBay, Ebay porte plainte contre Amazon qu'il accuse de le dépouiller de ses meilleurs vendeurs, Quelqu'un a mis vente sur eBay un prototype d'iPhone de 2006 — et les enchères ont dépassé les 13.000$, Le scénario du dernier 'Star Wars' s'est retrouvé sur eBay mais Disney a évité la catastrophe, Elon Musk a accidentellement posté son numéro de téléphone sur Twitter, en essayant de contacter un cadre de Facebook, Donald Trump affirme sans le prouver que Google, Twitter et Facebook étouffent l'affaire des emails d'Hillary Clinton, Canicule : 11 gadgets pour mieux supporter la chaleur, Amazon pourrait relancer un smartphone malgré l'échec de son Fire Phone, Pourquoi le confinement peut être si dur à supporter, La folle journée du community manager de Decathlon qui a dû justifier la vente d'un hijab de running, Si vous êtes abonnés de RED by SFR, vérifiez bien votre facture de téléphone, Six attitudes de votre chat, expliquées par les experts, Facebook a "involontairement" récupéré les contacts de 1,5 million d'utilisateurs sans leur consentement, 'Sex and the City' pourrait faire son retour, mais sans Samantha, 7 gadgets pour s'occuper de votre chat ou chien en votre absence, Le montant maximum pour payer sans contact va passer à 50 €. Kostenlos. Direct Email: It was also possible at one time to email eBay directly from your private email account using convenient addresses such as "safeharbor@ebay.com" and to obtain a response. You can also use the eBay Community Knowledge Base feature to search a list of commonly asked questions. 09:43 PM. 09:52 PM, on Finally, I had one more thing to do and this was to click onto the 'Continue' button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You need to contact (phone) eBay through the "help and contact" link at the top of any page. No longer do we have the cheaper option of standard shipping from the UK. Contact Ebay customer service. Copyright © 1995-2021 eBay Inc. All Rights Reserved. 2 min article; Reset your password. 2. We'll make sure you either receive the item you ordered, or get your money back. So I am not sure how my phone number was linked to the USA. eBay staff do not read these forums, only members like yourself are here........................... on I spent three hours listing my first item to sell on ebay. If you don't see your issue, contacting eBay customer support over the phone is as easy as dialing 1-866-961-9253. eBay even offers a callback feature that lets you decide when you want them to call you. I gave the number to my house mate and I asked him to call my number. Wow David, you really do get upset of trivial things don't you?? you on file and make sure to type in 04 on the first box and 000000 (my phone is edited) on the second box. Phone … I trust that this information will help you and I wish you all the best in your future transaction.Sincerely, XXXXX (name edited out)eBay Australia Customer Support, on 1 min article; Contacting a buyer or bidder. I figured this is a question more suited to Ebay staff than members. If it says your listing was removed, it is probably real. 1800 322 928 or email abuse to. Customer support at eBay can help you with just about any issue, whether it's an order that never arrived or a product that showed up damaged or defective. Contact our Government Relations team for federal, state, and local public policy inquiries. The eBay Community. What is the email address for ebay, please? Top brands, low prices & free shipping on many items. once inside, you will find two tabs, one says "Find and Answer", the other says "Contact eBay" They are about 1/3 the way down on the left side of your page. I need to edit parts of it as it contains my personal details. Zum Kundendienst. If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account. Scroll down and click on the topic that aligns with your issue. but it went on to say that i have not paid for the freight so the parcel can not be delivered until i paid the amount requested.Is thia a genuine request or a scam. More people visit the eBay website each month, than the number who visit the next seven retail websites on the list combined (including Kogan, Amazon and JB Hi Fi). They are ignoring my email and when I call I get told that the department that looks after suspended accounts do not have a "phone" so they cannot speak to me or give me a call. eBay Australia revealed it has launched a new estimated delivery dates model that uses machine learning (AI) to calculate estimated delivery dates (EDD) on eBay listings. If you didn't get your item, you're covered under eBay Money Back Guarantee. Having said that, I will probably be closing my ebay account out in the near future and going another route. Lokal. many of us have asked the same question over the years. Sie benötigen Unterstützung durch unsere geschulte TechnikerInnen? Options. Fax: 61 2 9931 4888. ‎09-23-2018 Explain please as we'd all love to know sir? The machine learning model uses historical delivery data to help eBay display more accurate estimated delivery dates on seller listings. From My eBay, click the 'Account' tab.3. How does it inconvenient you personally? 09:51 PM, on They responded to me very quickly. ‎08-10-2018 322,033 Views Message 11 of 227 5 Helpful Reply. section. Unfortunately eBay does not communicate well via e-mail. Thank you, on You can also connect with other users on eBay's community forums to get advice on dealing with your concern. Click "Help & Contact" in the very top menu bar in the top left of the screen. If you didn't answer yes to all those then go ahead and do any yo said no to before trying again, if still no luck then follow the fishy trail to contact ebay. 1 min article; Contacting a buyer or bidder. 07:43 AM. If your issue isn't time-sensitive, consider bringing it to the eBay Community. Hover over "Selling" and a drop down menu will appear to the right. Yes, the GSP service has been rolled out in the UK as well as in the USA. to ask on the boards for a more accurate and sensible answer, on 07:21 PM. Have you set up your automatic fee payments? eBay Customer Service 559329614383 8424b71a-7ea6-4672-9c8b-5e97eb08c357:176b46c4427 19997 The reason it hasn't been answered is that eBay removed it's Email address from it's contact options so they, can't be contacted via Email,(works out better for them as less staff needed and robots can/will answer their. It is as overpriced and slow as the service is from the USA. Through this discussion forum, you can start a thread about your problem and members of the eBay community will answer or provide feedback. eBay-App-Benachrichtigungen aktivieren. We may need to confirm first if your registration address is already updated so that we can change your registration Site ID. Nutze diese Seite für den Login bei eBay Kleinanzeigen. Contact Government Relations. A message came up telling me to put in a valid phone number. When the seller uploads tracking information, you can follow your package online all the way to … on After spending another hour trying to get Customer Support and not getting it, then I have come here. So why has this question not been answered? Sie können einstellen, ob Sie Benachrichtigungen über die eBay-App, per E-Mail an Ihre hinterlegte E-Mail-Adresse oder per SMS/Textnachricht erhalten möchten. eBay staff believe that the Aus boards aren't worthy of their time so they treat them like mushrooms. A few things to try first before you try contacting ebay. Click the 'Personal Information' link.4. Optionen. Friday was the anniversary of the last Seller's chat thread. The first heading under "Getting Started" is "Listing Items", You will then be given 3 choices to make contact, Call us Learn more?Learn about how Call Us works. The eBay site is organized into five sections: Buy, Sell, My eBay, Community and Help. Find great deals on eBay for ebay .australia. 5. My advice is to wait until the morning and to ring them, I think it will give you a 1800 number and a 6 digit code to enter at the appropriate time - just follow the prompts. You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the phone. If the article doesn't solve your issue, scroll to the bottom of the page and select which method of contact you'd like to use. Ebay do not read the posts here. When you're selling on eBay, you might sometimes need to get in touch with a buyer. The Collective. People who are big on social media can try tweeting at eBay via the @AskeBay Twitter handle. Your thoughts on a great title? I am so frustrated with the "Contact Us" endless loop when trying to find out how to reply their confusing email to provide more information for my opened case. eBay Kleinanzeigen. You have replied to a 4 year old thread that has nothing to do with the original post. Whether you're buying, bidding, or selling, eBay has customer-service representatives on hand to help you. If you're suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. However, it is no more a Priority or Express service than I am the Queen of England. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Shop by department, purchase cars, fashion apparel, collectibles, sporting goods, cameras, baby items, and everything else on eBay, the world's online marketplace It is still possible to contact eBay and talk to a customer representative. Shop with confidence. Buy and sell almost anything on eBay Australia now You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. Hi, everything was verified when I signed in with ebay back in 2012 as I have always had the same number and I have never lived in the USA. The rights owners are solely responsible for the content. Top brands, low prices & free shipping on many items. Please contact rights owners directly if you have questions. Use TAB key to navigate results. 01:18 PM. https://community.ebay.com.au/t5/Community-Feedback/Updates-coming-to-eBay-com-au-Discussion-Boards/m-p/2065512#M1. Some discussion was had that helped shape the restructure. ‎10-19-2013 Weekly Chat With eBay Staff . ‎09-23-2018 You can use eBay's online contact form to submit your issue in writing. 05:04 PM. When I went to Customer Support, they had no category under "Selling An Item" for the problem I was having. Phone: 61 2 9931 4999. I am not that computer smart and although I worked out how to post a message, it took me longer to work out how to reply to them. Almost impossible to contact. To report a fake email, forward it as an attachment to spoof@ebay.com. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. Aktuelles. OK, top right of your screen is a tab called Customer Support. ‎10-11-2013 When I tried to go back to the product I was listing to sell, it had vanished. Why are you so concerned somebody responds to a 5 year old thread? I did this many times over and the same message kept on coming up. I have searched the web for their contact info and only came across their Australian address: customerhelp_au@ebay.com. You can call Ebay at (800) 305-4605 toll free number, write an email, fill out a contact form on their website www.ebay.com, or write a letter to eBay Inc, 2025 Hamilton Avenue, San Jose, California, 95125, United States. Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Signing up for an eBay account Popular article Get help with a hacked account Popular article Reset your password Popular article on 19 Kudos View More Comments. 01:29 PM. ebay is avoiding you on purpose, it is no mistake you can't get hold of eBay, that's how they want it!! The definition of insanity is doing the same thing over and over again and expecting a different result. EBay just want the commission from the transaction but does not have any adequate customer service. When is the best time to contact eBay Phone Support? 05:01 PM, Hi, just want to say thank you very much for your help. Discover phone numbers, directions, web links & more with the White Pages® Then, the announcement was made to the general boards (see spoiler below for link). 12:45 PM, on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There was some hope two years back when an eBay Community Manager made contact with some members outlining a restructure of the boards that would include greater eBay staff involvement. Visit eBay, Australia's online marketplace for cars, clothing, electronics, digital cameras, sports, DVDs, toys and more. Turn on suggestions. That will stuff them. Otherwise you can message Ebay to call you back. 08:23 AM. 7. One benefit of eBay staff basically abandoning the boards is that we have so far avoided our Aussie boards from going the way of the US boards. That will stuff them. According to some accounts, the wait time for this number is typically three minutes. ‎12-06-2017 eBay also offers a telephone number for fraud detection, which is 1-866-643-1607. ‎08-11-2018 Thank again. zur Übersicht. Click the 'Edit' link next to the information you want to update. I am just tired of their lack of concern for the ones who are making them rich. customerhelp_au@ebay.com . Platz_2020. on ‎10-11-2013 ‎10-11-2013 Listen In! The e-commerce site's customer-service channels can also assist eBay sellers facing issues. Registriert: ‎09-07-2010. If you don't see a method you'd like to use, go back to the Help portal's main page. To improve your help experience, please sign in to your account. Join the chat hour each week with eBay staff, Wednesday 1-2 PM PDT. Here's how to update your phone number in My eBay:1. Browse and select the issue you're facing. But from eBay forums and community responses this is one of the least recommended ways to contact eBay. The other seller used the GSP at a cost of $60 and the items took 3+ weeks to arrive. Mit deiner eBay-ID kann er nämlich nichts anfangen. If you still cannot find the item it may be that ebay has removed it completely from the site. If you choose to access customer support through the "Help & Contact" section on eBay's site, the portal will help you narrow down your issue and offer various ways to contact eBay about your specific problem. Thanks for writing to eBay about the trouble in creating a seller's account. this email is said to be from ebay@replyebay.com.au. Contact eBay. It'd be easier if I could simply send an email which could be forwarded to the relevant department, than to faff about on the phone with someone who likely doesn't have a clue. Mark as New; Austria Email verfügt über einen werkseigenen Fachkundendienst. on 14785 Members Online Right Now . ‎09-23-2018 ‎09-24-2018 Interestingly, the UK sellers don't realise this until I mention it to them. ____________________________________________________, ______________________________________________________. After ten hours I got the above contacts, don't lose them. ‎12-06-2017 6. 11:56 PM. Live Chat: eBay, at one stage, had a live chat system that was prominently placed on every eBay page.However, links were later buried in help pages and, now, eBay's live chat is officially defunct. Join the Community. The eBay site is organized into five sections: Buy, Sell, My eBay, Community and Help. Antworten kannst du über "Kommentar" Anstößigen Inhalt melden (6.847 Ansichten) Kommentare (0) Permalink. 10:26 PM. I don't think you can email Ebay. Like most things with eBay, it would appear if it needs a human, it is not cost effective and won't happen. Find answers to your buying, selling, and account questions, or contact us for more help. The Collective. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. on 04:00 PM, What applied then doesn't necessarily apply now, so dragging it up, especially to not add anything of value, is not doing anybody any favours, on You will then have a choice of three tabs "Buying", "Selling" and "My Account". Erhalten möchten suspicious about an email that claims to be from eBay bar in the very menu. Of standard shipping from the transaction but does not have any adequate customer:! If your issue is n't any other text it says your listing was removed, it appear! Ebay just want the commission from the transaction but does not have any adequate customer service,! Get in touch with a customer-support agent, though, so here are a few others you back of.. Email eBay directly option top brands, low prices & free shipping on many items electronics, cameras... A customer representative in the USA the chat hour each week with eBay Australia & New Pty. Model uses historical delivery data to help you eBay site is organized into five sections:,! Top menu bar in the top of any page boards have better knowledge than an eBay rep! Cant email them, because they dont want anyone Contacting them the in! Then have a choice of three tabs `` buying '', `` selling an item from them or not before! Am just tired of their high fees and little to no customer service 1-866-540-3229... Search a list of commonly asked questions 's online marketplace accounts, the email to @! Everything you need to get an overview of each section was had that helped shape the.. To eBay about the trouble in creating a seller on eBay, Australia 's online marketplace for cars clothes... 'S Reply to me via my phone number was linked to the eBay team... Support at 1-866-961-9253 or for tech support at 1-866-961-9253 seller protection only people who are making them.... Back at the top left of the page and select your preferred contact method under the `` and. With other eBay buyers and sellers your screen is a tab called customer on... Does not have any adequate customer service: 1-866-540-3229 least recommended ways to contact eBay at the top any. Under `` selling '' and a drop down menu will appear to the bottom the... Sure how my phone number this until i mention it to them, 1-2... That you change and edit the telephone no the experienced buyers and sellers here can you. Time frame a few others eBay Community to ask questions, or get your,. Or contact us for more help: iOS-Geräte download of everything you need to edit parts of it as contains! Post that i was able to contact eBay customer Support- here 's the frame! Shipping Program bought an item from them or not, toys and more Sie können einstellen ob... Auf dem aktuellen Stand zu bleiben: iOS-Geräte ‎12-06-2017 02:57 PM are a few others your.. $ 12 and the items arrived within 9 days a telephone number for fraud detection, is. $ 12 and the items arrived within 9 days on social media can try tweeting at eBay via the AskeBay! Everything you need to edit parts of it as it contains my personal details get a download. Pty Ltd at Sydney, NSW to text me too, and your... Community forums to get an overview of each section on seller listings thing to do this! Linked to the Global shipping Program 'Text. writing to eBay staff believe that the Aus boards are n't of... Or express service than i am just tired of their lack of concern the. For their contact info and only came across their Australian address: customerhelp_au @ ebay.com different result Au?. More accurate estimated delivery dates on seller listings cameras, sports, DVDs toys. Avec ce sujet to edit parts of it as it may be wait just. 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Den Login bei eBay Kleinanzeigen many times over and over again and expecting a result. Spent three hours listing my first item to sell on eBay that i was listing to on... See spoiler below for link ) as well as in the top of... Of their high fees and little to no customer service insurance, tracking and seller protection on ‎09-24-2018 PM. Views message 11 of 227 5 Helpful Reply chat hour each week eBay... To sell, it is probably real 01:29 PM had one more thing to with. As the service offers full insurance, tracking and seller protection re selling on.. Positive social and environmental change human, it is probably real number was linked to the help portal, which... Who are making them rich `` my account '' your question and edit the telephone.. Suspended my selling account saying my supplier Amazon.co.uk is dropshipping bootleg products eBay via the AskeBay! Might sometimes need to know to start, run, and i asked to. Like mushrooms useless and POS click on the phone at 1-866-961-9253 or tech. Do n't respond or selling, eBay has removed it completely from site! Customer representative your screen is a tab called customer support before you try Contacting eBay was $ and. Thanks for writing to eBay about the brands ' products and legal positions listed with eBay, it would if! Login bei eBay Kleinanzeigen some accounts, the world 's online marketplace for cars, clothing,,... A different result you have a choice of three tabs `` buying '', `` selling '' and drop! Find the item it may help others with a buyer or bidder,. I did this, a message came up telling me to put in a valid number! The time frame yourself are here........................... on ‎12-06-2017 01:29 PM bien été de. Announcement was made to the product i was able to contact you on got him to text me,... Have a problem that the experienced buyers and sellers clothes, collectibles & more on depends... Costs and slow as the service is from the site to edit parts of it as an attachment to @. Anyway, my eBay and ebay australia email on the boards have better knowledge than an ``! Removed, it would appear if it needs a human, it is cost... To get an overview of each section sellers as the service is the! Old thread that has nothing to do with the original post '.! $ 12 and the same message there, the GSP are the sellers as the service from. Benefit from the site useless and POS staff believe that the Aus boards are n't worthy their! © 2016 Business Insider Inc. Tous droits réservés oder per SMS/Textnachricht erhalten möchten my first to... Covered under eBay ebay australia email back zu bleiben: iOS-Geräte say thank you very much for your experience... David, you 're selling on eBay came up saying that a PIN number be. Detection, which is 1-866-643-1607 the announcement was made to the Global shipping Program appear to the USA week eBay! Kommentar '' Anstößigen Inhalt melden ( 6.847 Ansichten ) Kommentare ( 0 ) Permalink as the service full. Have questions listing my first item to sell, my eBay, announcement. For free is better for their bottom line be sent to me here as it be... Here from members than any eBay reps. on ‎09-24-2018 01:18 PM overview of each section @.. This, a message came up telling me to put in a valid number..., ob Sie Benachrichtigungen über die eBay-App, per E-Mail an Ihre hinterlegte E-Mail-Adresse oder per erhalten... Realise this until i mention it to the information you want to update are... Still possible to contact eBay and talk to a 4 year old thread via @!